Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days. Orders are not processed on weekends or public holidays.

Shipping Destinations

We currently ship to selected countries within the European Union. Available shipping destinations will be displayed at checkout.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase. Any available free-shipping offers will also be shown at checkout.

Estimated Delivery Times

Estimated delivery times depend on the destination, product, and shipping method. The estimated delivery time applicable to your order will be displayed during checkout where available.

Please note that delivery estimates do not include order processing time. Delays may occasionally occur due to circumstances outside our reasonable control.

Multiple Packages

Products in the same order may occasionally be shipped separately and arrive in more than one package. You will not be charged additional shipping fees beyond those shown when you placed your order.

Incorrect or Incomplete Address

Please make sure your shipping information is complete and accurate before placing your order. If you notice an error in your shipping address, please contact us as soon as possible.

Damaged, Incorrect or Missing Orders

If your order arrives damaged, you receive an incorrect item, or your order does not arrive, please contact us as soon as possible so that we can investigate and provide an appropriate solution in accordance with applicable consumer law.

Contact

If you have any questions about shipping or your order, please contact us using the contact details provided on our Contact page.